When we accept all humans are different, we spend less time trying to make them ‘fit in’, and design instead for our uniqueness.

Interview with Jenny McLaughlin Lead for Heathrow Airport Disability Network

Jenny McLaughlin has worked within the airport industry for over 19 years. This began at East Midlands Airport as an Environment and Safeguarding Officer achieving ISO14001. The last 14 years have been at Heathrow Airport in a number of departments including Environment, Airside and now Infrastructure as a project manager. Jenny has delivered a number of business changes, from a new aircraft de-icing process, introducing new IT applications, building a remote coaching gate in the middle of a live terminal, to significant maintenance work to the Northern runway. Jenny is the Lead for Heathrow’s Disability Network and brings that to her PM role. Jenny advocates that each person should have an equitable seat at the table and create a safe environment to challenge and improve the way we interact and build the world around us. Jenny is dyslexic and has ADHD and believes that “the way that my brain is wired differently is an asset”. Finally, Jenny is a speaker at a number of industry events on ‘Systematic Inclusion’, bringing to life the criticality of accessibility if we are to truly ‘Build Back Equitable’.



Categories: accessibility, digital transformation, Fututure of work, News

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