Recently, on AXSChat, we had the pleasure of welcoming back a truly pioneering voice in accessibility and inclusion, Susanna Laurin. Laurin leads the Funka Foundation, a research organization based in Stockholm. She is also a key representative for both the IAAP and G3ICT. Laurin has dedicated decades to advancing accessibility and empowering people with disabilities. In this enlightening discussion, she shared her knowledge on European accessibility standards. She talked about the impact of policy-driven change. She also emphasized the collaborative work needed to achieve meaningful progress.
Here are some highlights from the conversation:
What is Funka Foundation?
Laurin explained the origins of Funka Foundation and the wordplay in its name. Derived from the same root as “functionality” and “ability,” the term “Funka” embodies empowerment and competence. The foundation operates as a European hub for research on accessibility, disability inclusion, and related policies. Its mission is to make certain that people with disabilities are empowered through accessibility measures. This includes legislation and standards.
Funka Foundation collaborates closely with end-user organizations like the European Disability Forum. It has a vast network of testers with disabilities. This approach ensures that user experience and real-world needs stay at the heart of its work. Laurin emphasized that accessibility is not just technical but deeply rooted in human-centered design and user engagement.
The European Accessibility Act: A Game-Changer
A significant part of the discussion centered around the European Accessibility Act (EAA). It is the landmark directive aimed at harmonizing accessibility standards across the EU. Laurin explained that, unlike the GDPR, the EAA is a directive rather than a regulation. This means it is implemented at the member-state level. This allows for some flexibility in enforcement. The EAA’s goals stay clear. These goals are to foster innovation, create accessible ICT products, and drive economic growth by enabling cross-border trade.
Laurin pointed out that the EAA’s intent is not punitive. Instead, it aims to create a unified framework. This framework benefits businesses and consumers alike. This pragmatic approach not only empowers people with disabilities but also supports companies by providing consistent guidelines for accessibility compliance. Yet, Laurin cautioned that many organizations are still not prepared for the directive, which will become fully enforceable in 2025.
Key Steps for Organizations Adapting to Accessibility Standards
Laurin outlined three critical steps for organizations looking to successfully implement accessibility standards:
- Assess Current Capabilities: Conduct a thorough analysis of internal resources, knowledge, and accessibility gaps.
- Invest in Training and Skills: Build capacity with internal training. Improve skills with external consultancy. This ensures teams are well-equipped to meet accessibility goals.
- Set Up Robust Processes: Develop workflows and internal processes that integrate accessibility into every stage of product and service development. Laurin stressed that without clearly defined processes, organizations risk wasting resources and failing to achieve lasting results.
Beyond Technology: A Holistic Approach to Accessibility
Laurin believes that accessibility encompasses much more than just technical specifications. She acknowledged the importance of tools like screen readers. She highlighted the need to tackle broader user needs. These include cognitive accessibility, multi-modal design, and inclusive content. She highlighted the importance of including users with disabilities in the testing process. This approach ensures that solutions are grounded in real experiences.
“Accessibility is not just about technology,” Laurin noted. “It’s about UX design, content, and understanding the diverse needs of users.”
The Role of Education and Collaboration
One of Laurin’s most compelling insights was the critical need for accessibility education at all levels, especially in higher education. She advocated for integrating accessibility into the curricula for developers, designers, and content managers. This integration ensures that future professionals are equipped to create accessible solutions by default.
Laurin also underscored the importance of collaboration between industries, academia, civil society, and disabled persons’ organizations. She stressed that the accessibility community must work together to share knowledge, raise awareness, and drive systemic change.
Looking Ahead: A Vision for an Accessible Future
While acknowledging the challenges ahead, Laurin expressed optimism about the potential of technology—particularly AI—to advance accessibility. But, she warned against misuse and stressed the importance of education to guarantee AI is used responsibly.
Ultimately, Laurin envisions a future where accessibility is embedded into every aspect of design and development. She hopes for a time when organizations no longer need to remediate inaccessible products. Instead, they should build inclusion into their processes from the start. Her message is clear: accessibility is not just a checkbox—it’s a fundamental aspect of creating fair, inclusive societies.
Final Thoughts
As the conversation wrapped up, Laurin reflected on the progress made in Europe. She also thought about the work that still lies ahead. Her dedication to accessibility, merged with her collaborative approach, continues to inspire the global accessibility community. Laurin is a driving force for change through her work at Funka Foundation. She also leads in developing European standards. Her advocacy for education and inclusion further strengthens her influence.
For organizations aiming to navigate the European Accessibility Act or enhance their accessibility practices, Laurin’s advice is invaluable. First, assess your current state. Then, invest in training. Finally, set up robust processes. And most importantly, always keep the user at the center of your efforts.
To learn more about Funka Foundation and its work, visit funkafoundation.org or follow them on LinkedIn.
Listen here to our podcast with Susanna Laurin
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